Accident that was not your fault? You choose your body shop
When the other driver is responsible for the accident, their third-party liability insurance covers the damage caused to your car, and cannot impose a garage on you: you have no contract with it. So you choose your body shop. AZ Carrosserie prepares the free quote from a photo, reports the claim to the insurer and follows up the inspection.
Not-at-fault accident: you choose your body shop
The other driver’s third-party liability insurer cannot impose a garage on you: you have no contract with it. So you can take your car to the body shop of your choice. Source: JuriUp, legal question on an insurer imposing a garage for repairs (in French), updated on 05.08.2026, accessed on 20.10.2026.
When the other driver is responsible for the collision, their third-party liability insurance covers the damage caused to your car. In Switzerland, drivers are required by law to take out this insurance. Source: Swiss Insurance Association, “Assurance automobile : tendances et tarifs” (in French), accessed on 01.10.2026.
If the repair goes through your own casco cover, the terms of your policy are what count: some policies vary the excess depending on whether the repair is carried out within the insurer’s partner network or outside it. Source: Zurich, “Qu’est-ce que le Zurich Repair Network?” (in French), accessed on 01.10.2026.
What to do after an accident that was not your fault?
- Fill in the European accident report with the other driver, on the spot, and take photos. Signing the report does not mean admitting liability: your signature confirms that the facts written down are accurate. Source: Valais cantonal police, “Constat européen d’accident : mode d’emploi” (in French), accessed on 01.10.2026.
- Have nothing repaired before the car has been seen.
- Choose your body shop, then send the quote request with a photo of the damage. The form stays open at night and at weekends.
What AZ Carrosserie takes care of
- The quote: you photograph the damage, mark the affected area on a diagram, and the quote reaches you in writing. It is free.
- The claim: after an accident, it is reported to the insurer and the inspection of the car is followed up for you, with AXA as with the other insurers. AZ Carrosserie is an official AXA partner.
- The repair: nothing is repaired without your consent.
On the excess, payment or a replacement car, this page promises nothing: call us, and we will go through it with you before anything is committed.
Your quote after a not-at-fault accident
Mark the damaged area on the diagram, attach a photo and give the name of the insurer: you do not need to know any workshop jargon.
Address and drop-off hours
Avenue Pictet-de-Rochemont 33ter, 1207 Genève, in Eaux-Vives. Hours: Monday to Friday, 7.30 am – 12 noon and 1 pm – 5.30 pm.
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